Michigan Business Network attended a News Conference about customer scams, held at the Michigan State Police headquarters in downtown Lansing.

Highlighted in these podcasts are the following information about this customer scam:

• Annette Gardiner, Consumers Energy Vice President for Shared Services, opens up the news conference with an overview of the Consumers Energy Customer Scam.
• Captain Christopher Stolicker, commander of the Michigan State Police Special Investigation Division, explains these fraud crimes in detail.
• Rob Fowler, president and CEO of the Small Business Association of Michigan, provides insight as to why scammers have posed as Consumers Energy and why they are targeting small businesses.
• The News Conference opened a time for “question and answers” concerning scammers using the good name of Consumers Energy for fraud.
• Chris Holman talks with Rob Fowler, president and CEO of the Small Business Association of Michigan, about scammers using the good name of Consumers Energy and targeting small businesses.
• Chris Holman interviews Annette Gardiner, Consumers Energy Vice President for Shared Services. She mentions that Consumers Energy customers have paid out over $80,000 to this fraudulent scam, and how Consumers Energy became aware of the scam.