Chris speaks with Jeffrey Austin White, Director of Innovation at Accident Fund Insurance Company of America. Jeff was granted Accident Fund’s first patent for analytic techniques.
He entered the organization with software and data analytic skills that he utilized to help build a business model, adapting to the indemnity and medical cost trends. Jeff provides his description of what innovation means and how important it is for organizations to adjust and embrace innovation. They also discuss the importance of businesses doing the proper research in order to stay current with the state of innovation for their industry.
