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SBAM | Does remote workforce training make a difference in employee behavior?

Remote Workforce Training Improves Employee Performance, Happiness, and Company Loyalty


Small Business Weekly: News and Updates from the Small Business Association of Michigan

A new survey conducted by TalentLMS looked at how remote work training and work habits have changed since 2019 – now that remote work is the norm rather than the exception. They strived to answer one main question – does offering your remote workforce training opportunities make a difference in their performance, happiness, and company loyalty?

The answer they found is yes, it does make a difference. They surveyed 1,000 respondents across the U.S. All them were working remotely, but only half of them had received training in the last 12 months.

 

78% of remote employees who did not receive training want it. When asked what type of training they desire, hard skills won out:

However, the type of training delivered to those who did receive training, differed from those preferences:

Remote employees that had received training rated themselves a 4 or 5 at consistently higher rates than those that received no training.

Other survey highlights include:

  • When we asked remote employees if they ever complete training outside of their working hours, 82% said yes.
  • 25% of all respondents said they complete training outside of working hours because they don’t have time for it during their day.
  • 87% of remote employees would be more likely to complete training if they had dedicated time during their workday for it.
  • 61% of respondents (including those that already received training) said that they need more training to do their jobs better, and another 9% said they’re unsure.
  • 93% of respondents in the group with training say it is “somewhat” or “very” important, and 83% of those without training said the same.

Those who have received training report improved happiness and sense of value.

When those who responded “yes” when asked if they plan to leave their employer in the next year were asked to provide their reasoning, their responses included:

“I feel like with the pandemic, there’s not a lot of room for growth anymore”

“If they’re not going to offer proper training, I might as well just leave”

“Lack of proper training, and lack of recognition”

“There really isn’t much room for advancing”

72% of employees said that they’d be more likely to stay with a company in the long run if they provided training.  Planning for your talent development needs is more important than ever.  Providing training opportunities for your remote employees will benefit both the employee and the employer with increased productivity and employee happiness. 

 

Pure Michigan Small Business Relief Initiative

Applications open tomorrow at 9 AM EST!

The Pure Michigan Small Business Relief Initiative will utilize federal CARES Act funding to provide $10 million in grants to meet the urgent need of Michigan small businesses disproportionately impacted by the COVID-19 virus. Apply at michiganbusiness.org/relief.

 

 

 
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This week we brought in experts from HubSpot and Yext to discuss how today’s marketing technology can increase sales and improve your customer’s experience with your business.

 

Thank you to our guests: Duane Forrester, VP of Industry Insights at Yext, and Dan Tyre, Sales Director at HubSpot.

 

Tune into “Focus on Business” Sundays at 11:30 a.m. on WLAJ, or you can catch the episode here after the show airs.

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