Jeffrey Mosher welcomes back Paul Keifer, President of Bank of America Grand Rapids.
Hear Paul and Jeffrey discuss Bank of America opening its Knapp’s Corner Financial Center, expanding West Michigan services, investing locally, and supporting businesses and families, in the SoundCloud Podcast shared below:
The key things Jeffrey looked to find out from Paul:
· New financial center, celebrated at grand opening event, demonstrates commitment to serving families and businesses in West Michigan
· BofA has invested nearly $7 million in Grand Rapids in past 10 years; plans to invest $7 million more over next three years.
· Nationally, Bank of America plans to open 150 financial centers by 2027.
Bank of America Opens Knapp’s Corner Financial Center in Grand Rapids
GRAND RAPIDS, MICHIGAN – Bank of America opened the Knapp’s Corner Financial Center, at 2300 E. Beltline Ave. NE in Grand Rapids today. The opening of the bank’s newest financial center in Michigan demonstrates the bank’s commitment to serve the financial needs of the individuals, families and businesses of the Grand Rapids community. The opening builds on Bank of America’s more than $5 billion investment and the company’s plans to open 150 new financial centers in 2027.
The grand opening was celebrated with a ribbon-cutting ceremony and remarks from Holly O’Neill, president of Consumer, Retail and Preferred, and member of Bank of America’s executive management team. The Knapp’s Corner Financial Center is a continuation of Bank of America’s ongoing investments in the West Michigan region. Bank of America has invested almost $7 million in Grand Rapids over the past 10 years, and plans to invest $7 million more over the next three years. With the addition of Knapp’s Corner, BofA now serves clients through six financial centers in Grand Rapids
“Our financial center network is core to our business and gives us a strategic advantage — today and going forward,” said Paul Keifer, President, Bank of America West Michigan. “Whether they want an in-person conversation about their retail banking, lending and small business needs, financial guidance from Merrill, or use digital banking capabilities, we will be able to serve West Michigan clients when, where and how they choose to manage their financial lives.”
In addition to Keifer, Bank of America leadership attending the grand opening included:
— Holly O’Neill, President of Consumer, Retail and Preferred at Bank of America
— Wyatt Smith, Senior Managing Director, Global Commercial Banking
— Brian Stanton, Managing Director, Consumer Midwest Division Executive
The opening of the Knapp’s Corner Financial Center is helping to grow the local economy and strengthen the community. In September, Bank of America announced it raised its U.S. minimum hourly wage to $25 per hour for full-time and part-time employees, bringing the minimum annualized salary for full-time employees to more than $50,000. Bank of America also recently announced its commitment to increase military and community college hiring, creating 700 financial center jobs in new growth markets across the country.
Clients in West Michigan also have access to Bank of America’s industry-leading digital capabilities which serve the banking, lending and investing needs of more than 59 million verified digital clients.
The new financial centers showcase the latest technology, private offices to assist clients one-on-one, and on-site financial specialists who work as one team to understand a client’s unique priorities and goals, and to provide personalized guidance.
Frequently Asked Questions
Question: How does this new center help Grand Rapids small businesses grow?
Answer: Local business owners can meet in person with dedicated Small Business specialist to access capital, commercial real estate loans and treasury services. Through Bank of America’s Business Advantage solutions, entrepreneurs can get expert guidance on managing cash flow and employee benefits to help scale their operations.
Question: How can Grand Rapids residents access free financial education at this center?
Answer: Residents can access free, easy-to-understand financial resources online through the Bank of America Better Money Habits platform. Additionally, our on-site Financial Center Specialists are available to sit down one-on-one with clients to build personalized plans for budgeting, building credit, saving for a home or planning for retirement.
Bank of America
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving nearly 70 million clients with approximately 3,500 retail financial centers, approximately 15,000 ATMs (automated teller machines) and award-winning digital banking with approximately 59 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. As the #1 small business lender in the United States (FDIC), Bank of America offers industry leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.
For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom and register for news email alerts.
