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How To Increase Your “Customer Profitability”

tom-borg-business-consultant3.pngMichael Rogers, vice president communications for the Small Business Association of Michigan, talks with business coach and consultant Tom Borg about 4 strategies to help you maximize the customer profitability of your small business – including your website content, the mission/vision of your firm, how stop “thinking small” and creating a client recovery plan.

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