Michael Rogers, vice president communications for the Small Business Association of Michigan, chats with human resources expert Cynthia Pepper, owner of Pepper Consulting Group and a past chair of SBAM. They talk about the importance in today’s tight labor market of paying attention to particular interwoven employment challenges, such as the need to find someone who has the flexibility and multiplicity of skills to grow with the business, and the imperative of developing the kind of recruitment/interviewing savvy needed to obtain those employees.

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