Social engineering is the tried-and-true hacker tactic of deceiving someone and trying to convince them to do something they normally wouldn’t do. It happens often over the phone, like when a cybercriminal pretended to be a computer expert who wanted to help get a supposed virus off my computer, for example. “Social engineering is also referred to as people hacking,” says Jeremiah Talamantes, president and founder of RedTeam Security.Though social engineering over the phone is less risky, in-person contact can be rather fruitful, as RedTeam’s efforts showed. The team was hired to test the physical and virtual security of eight different locations and they gained useful information, or in one case, full access, just through this method.

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https://www.businessinsider.com/hackers-social-engineering-power-company-2016-4

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