Barbara Jordan-Ellis, owner/senior consultant, Center for Coaching & Leadership Development, spoke with Cheryl regarding Emotional Intelligence (EI) and Leadership. Barbara and Cheryl discussed EI and its impact on leadership, employees and the bottom line. Learn about the competencies of EI and assessment and motivation to improve your EI. They also talked spoke about observing one’s behavior and how inappropriate behavior is not effective as well as if there are generational or age differences in emotional intelligence.