Michael Rogers talks with Denny Duchene, principal of Inspired Business Development, about deep customer research. Inspired Business Development provides a portfolio of services that target energy efficiency. Its founder, Denny Duchene, began the business with a decade of performance contracting, quality control, and marketing experience.
Their current offerings follow two distinct service paths. The first path is provided within the whole building performance division, Inspired Green. This team delivers advanced energy and performance assessments and retrofit services to residential and light commercial clients. The second path offers expert level support services to utility companies and energy efficiency program implementers. Denny’s team specifically focuses on community outreach, cost effectiveness, contractor recruitment and training (especially in home performance programs), and large scale fulfillment of single or multi-family direct installation campaigns.