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Creating Positive Change Through Customer Relations

Creating Positive Change Through Customer RelationsLeading one of Michigan’s most successful and largest school districts, Clarence Garner is highly sought after across difference businesses to discuss one of his passions, customer service.

Clarence joins Dr. Phil Knight to discuss the challenge of creating positive change through customer relations in a public institution. Superintendent Garner also discusses the difference between administering policy and leading people. Don’t miss this episode!

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