Continues Restoration Efforts

JACKSON, Mich., April 1, 2025 – As Consumers Energy crews continue working to restore power to customers impacted by recent storms, the company is ramping up preparations for another round of severe weather expected to hit Michigan. This includes preparing the more than 800 crews, including some from neighboring states of Indiana, Ohio and Illinois, and restocking essential materials to respond swiftly.

“We’re taking proactive steps to ensure our crews and materials are in place ahead of this next storm,” said Norm Kapala, one of Consumers Energy’s Officers in Charge for restoration. “By preparing crews and restocking critical equipment like poles, transformers, and wires, we’re making sure we can respond as quickly and safely as possible.”

Consumers Energy has restored power to more than 70% of the 270,000 customers affected by last weekend’s storms. As restoration efforts continue, the company is preparing for another round of severe weather – with high winds, hail and the potential for more ice in the forecast.

“We understand how disruptive power outages can be, and our team is doing everything possible to be ready before the storm hits,” said Kapala. “We appreciate our customers’ patience and want them to know we are committed to working around the clock until every last customer is restored.”

Consumers Energy urges the public to keep important safety tips in mind:

• Be alert to crews working along the roads. Drivers should slow down or stop and wait for oncoming traffic to clear so they can go safely past workers on roadsides.
• Stay at least 25 feet away from downed power lines, and to report unguarded downed lines by calling 9-1-1 and Consumers Energy at 800-477-5050.
• Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas. Read more guidance on safe generator use here.
• Consumers Energy will trim or remove trees interfering with electric restoration activities. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners.
• In some cases, the mast that holds the electric service wires to a home or business may have been damaged or torn away. Crews will reconnect the wires to a home, but only a licensed electrician can repair or replace a mast or a cable.

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job No. 1 is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

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