JACKSON, MI, Dec. 30, 2025 – Consumers Energy crews, both hometown and out of state, are continuing their final push tonight to help the last of more than 230,000 Michigan homes and businesses that lost power during the freezing rain and high winds.

“We are humbled by the generosity and patience our friends and neighbors display in times like this, and we’re determined to continue working around the clock until we finish restoring power to every last customer,” said Norm Kapala, one of Consumers Energy’s Officers in Charge for restoration. “Crews from near and far have been working through difficult conditions, and we’ll be continuing our push through the night to resolve some of the most challenging damage and get the lights back on.” 

Consumers Energy is committed to an all-hands-on-deck response with a goal to restore power to all communities, including the hardest hit areas in Northwest and Mid-Michigan by end of the day tomorrow.

Customers can check the status of outages at ConsumersEnergy.com/OutageCenter. They can also sign up for outage alerts and restoration times sent to a phone, email or text message, Text ‘REG’ to 232273 or visit ConsumersEnergy.com/Alerts. 

Consumers Energy urges the public to keep other important safety tips in mind: 

• Be alert to crews working along roadsides. Drivers should slow down or stop and wait for oncoming traffic to clear so they can go safely past. 
• Stay at least 25 feet away from downed power lines and report unguarded downed lines by calling 9-1-1 and Consumers Energy at 800-477-5050.  Consumers Energy reminds people that falsely calling in downed lines actually slows down the restoration process for everyone. 
• Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas. Read more guidance on safe generator use here. 
• Consumers Energy will trim or remove trees interfering with electric restoration activities. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. 
• In some cases, the mast that holds the electric service wires to a home or business may have been damaged or torn away. Crews will reconnect the wires to a home, but only a licensed electrician can repair or replace a mast or a cable. 

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. We are committed to delivering reliable and affordable energy to our customers 24/7.

Learn more at ConsumersEnergy.com.