“I’m pleased to announce all customers who can draw power from the Lansing Board of Water & Light (BWL) can now do so. This means we’re fully restored, except for those customers who may require service reconnects due to damaged masts – the vertical pole attached to the house that connects power from the pole to the meter – which we are continuing to work on. Even though our restoration is complete, we may continue to see isolated outages in the coming days as storm-weakened trees and branches come down. 

Last Thursday night’s tornado was the worst damage to our transmission system that we’ve ever seen in our service territory, resulting in 24 broken transmission poles and 39 broken distribution poles. Despite an unprecedented amount of damage, we had over 70 tree and line crews, along with support staff, working around the clock to restore power to over 24,300 customers in five days without a single safety incident. I want to thank our customers for their patience and understanding through this storm, and for our mutual aid partners who answered the call to help.”