The Leaning Edge welcomes Melissa Castro to the show! She is the Division Director of the Reinventing Performance in Michigan (RPM) Projects Division in the State of Michigan’s Office of Performance and Transformation.

Melissa is the Division Director of the Reinventing Performance in Michigan (RPM) Projects Division in the State of Michigan’s Office of Performance and Transformation.  The division includes a team of professional process improvement facilitators that work on lean projects for all State agencies.  Under Melissa’s leadership, the division is highly focused on engaging state employee’s knowledge and expertise to improve the services provided to taxpayers.

Melissa has 15 years of leadership experience in state government.  She led the first dedicated process improvement division in the Department of Treasury before joining the RPM team.  Melissa also served for more than 10 years as a leader in the State’s central procurement office, where she first encountered lean concepts and began her lean journey.

Melissa holds a Bachelor’s degree from Trevecca Nazarene University and a Master’s degree from Central Michigan University. 

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