& Stop the Workplace Revolving Door?
Jeffrey Mosher welcomes back Mark Ostach Digital Wellness Author and Human Connection Expert; who works with Fortune 500 companies & entrepreneurial start-ups. His company is Mark Ostach, based in Beverly Hills, MI.
Listen to Mark and Jeffrey discuss offering grace in the workplace, and the impact that can have on culture and employee retention in the SoundCloud PodCast shared below:
For their latest discussion, they dive into thoughts about:
A saying with deep roots in yoga and faith communities is becoming part of today’s hybrid workplace strategy and credited with helping to relieve overwhelmed employees and stop the revolving door of staff turnover. With a record number of 45 million employees calling it quits in March, managers are offering grace to employees as part of their management approach.
“Grace is about offering people what they need when they need it without fear of them taking advantage of you”, says Mark Ostach, Digital Wellness & Human Connection Expert who works with Fortune 500 companies, entrepreneurial startups and nonprofit organizations.
“With the COVID-19 pandemic disruptions both in our personal and work lives, employees need to get what they need to succeed, whether that’s specific encouragement, constructive feedback, a new assignment, or a second chance.”
What is the research by Berne Brown showing?, empathetic employers can make all the difference:
● 81% of employees reported a greater willingness to work longer hours for an empathic employer.
● 66% of employees indicate they would be willing to make trade-offs on pay if it means working for a more empathic employer.
● 90% of employees are more likely to stay with an organization that empathizes with their needs.
“The thought that money was the top driver for employees - doesn't that still hold today? doesn’t necessarily hold today,” shares Ostach. “Sometimes employees stumble and when a manager extends grace, it shows that employers actually do care.”
Ostach notes if leaders can model grace, (tell us more about what can happen) it may not always be scalable as far as a specific business matrix but it can become contagious. He recommends for managers to regularly re-evaluate your hybrid workplace plan and understand the pulse of their staff to understand their needs.
“Just as managers look at KPIs, they need to keep a pulse of employees.”
Examples of grace include:
● Offering to help
● Listening without reacting
● Asking clarifying questions
● Being transparent
● Supporting others
● Mentoring new hires
● Encouraging self-care
● Flexing with purpose
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