UM Health-Sparrow Police Authority Officer Honored with Q3 MHA Keystone Center Speak-up! Award
LANSING, MI – The Michigan Health & Hospital Association (MHA) Keystone Center has recognized University of Michigan Health-Sparrow Police Authority K-9 Officer Ronald Patterson as its quarterly MHA Keystone Center Speak-up! Award recipient for his proactive advocacy on behalf of a patient requiring additional care after being discharged from the emergency department.
While responding to a call, Officer Patterson quickly identified impairments that could have compromised the patient’s safety and took immediate action. As a result, the patient was readmitted to the emergency department and received the necessary care to ensure their safety.
“It’s an honor to be recognized for something that is truly a part of my daily commitment to ensuring patient safety,” said Patterson. “In this instance, I was simply doing what I believe anyone in my position would do—advocating for a patient who needed additional help to remain safe.”
The Speak-up! Award celebrates individuals or teams in Michigan hospitals who demonstrate an exceptional commitment to preventing harm to patients or staff.
“Officer Patterson exemplifies our mission to provide exceptional care and foster a culture of safety,” said Kira Carter-Robertson, chief operating officer at UM Health-Sparrow Lansing. “His quick thinking and compassion ensured that this patient received the care they needed. We are proud to have team members like Ronald, who go above and beyond to make a difference.”
The MHA presents the Speak-up! Award quarterly to nominees from throughout the state.
“Ron’s actions serve as a powerful reminder that all healthcare workers share a responsibility for the safety and well-being of patients,” said MHA CEO Brian Peters. “We are pleased to celebrate his commitment to fostering a safe environment and applaud University of Michigan Health-Sparrow’s dedication to cultivating a just culture.”
For more information about the MHA Keystone Center Speak-up! Award, including criteria and nomination forms, visit the MHA website. For more information about UM Health-Sparrow’s quality care, visit UofMHealthSparrow.org.
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University of Michigan Health-Sparrow is Mid-Michigan’s premier health care organization and includes hospitals in Lansing, Carson City, Charlotte, Ionia and St. Johns, as well as UM Health-Sparrow Specialty Hospital, Care Network, the Michigan Athletic Club, and AL!VE. UM Health-Sparrow is part of University of Michigan Health. Through the dedication of our 10,000 team members, UM Health-Sparrow pursues a vision to be nationally recognized as a leader in quality and patient experience. For more information, visit UofMHealthSparrow.org.