Faces of Manufacturing is a new show to Michigan Business Network. Cindy Kangas, Executive Director, CAMC, Capital Area Manufacturing Council, Lansing, Michigan, co-hosts with Joy Wagner, HR Manager of Granger Waste Services, also Lansing.

Cindy and Joy strive to share the corporate culture, personal stories, and unique personalities of those making a living in manufacturing today, in Michigan. With that in mind, this month they connected with several members of the LaFontaine family of dealerships. The Family Deal: It’s Not Just What You Get, It’s How You Feel.

Hear Cindy, Joy, and their guests discuss the LaFontaine family of dealerships in Episode 12 of this show on MBN in the 6-segment SoundCloud Podcast episode shared below.

This month they connected with the LaFontaine team.

At LaFontaine our mission is to build lifelong relationships that connect families, strengthen communities and personalize the automotive experience. Our mission reflects the manifestation of six core values: Accountability, Respect, Team Work, Passion, Communication, and Responsibility.

The combination of both the mission and core values provides the basic foundation of our promise to you… To treat every customer like they are members of our family. To respect their unique needs, to be accountable for our actions as it relates to your experience, to assemble the best individuals in the industry to be part of your team, communicate with transparency, be responsible to the communities you live in and we do business in, and to approach each day with passion.

Simply put… The Family Deal. It’s not what you get, it’s how you feel. – Ryan LaFontaine

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the nationally-recognized LaFontaine Automotive Group now includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The Group employs nearly 2,600 individuals. It’s the ongoing mission of the LaFontaine family and passionate team members to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. “We are extremely passionate and pour into our customers, local communities and employees,” said Ryan LaFontaine, CEO, LaFontaine Automotive Group. “Our entire LaFontaine team takes great pride in delivering a best-in-class personalized customer experience, and that commitment has fueled our growth and the life-long relationships we’ve cultivated over the decades of doing business.”

“We encourage our employees to become involved in their community, volunteering and working with organizations striving to make a positive impact,” said Kelley LaFontaine, Vice President, LaFontaine Automotive Group. “Being a strong community supporter and partner has been a cornerstone of LaFontaine Automotive Group and something my mom, Maureen LaFontaine instilled in us all.” The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales, to service, body shop, to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs.

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