Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with nationally-known small business advocate Chris Holman and his Michigan Business Network colleague Jeffrey Mosher about an MMA talent summit in Battle Creek, MI veterans starting small businesses, three reasons why startups should consider launching in the Midwest, five reasons to have a holiday party, five phone mistakes that may be wrecking your sales and four lessons for handling stressed-out customers.

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www.michiganbusinessnetwork.com