In this episode of Pocket Change Jim starts to explore the work of Jim Kouzes and Barry Posner, author of The Leadership Challenge and developers of Leadership Practices Inventory 360. Through more than 30 years of research and 2 million users, Kouzes and Posner have identified 5 areas of leadership practice and 30 distinct behaviors that, when deliberately practiced, make leaders more effective. Foundational to these behaviors is learning to treat people with dignity and respect and the actions that demonstrate this behavior. Listeners can learn more about The Leadership Challenge and the LPI at leadershipchallenge.com.