Tomas speaks with Forrest Morgeson, director of research and global CSI manager at the American Customer Satisfaction Index (ACSI), they discuss the Global CSI and what it is plus satisfaction trends in the global marketplace.

Tomas speaks with Forrest Morgeson, director of research and global CSI manager at the American Customer Satisfaction Index (ACSI), they discuss the Global CSI and what it is plus satisfaction trends in the global marketplace.




Chris Holman welcomes back Nicole Noll-Williams, President & CEO, Capital Region Airport Authority, Lansing, MI, to the MBN studio at the airport. Watch Nicole and Chris discuss United’s delayed return

Jeffrey Mosher welcomes back Brad Zaun, Acting Regional Administrator, US SBA – Small Business Administration.

Chris Holman welcomes back Phil Roos, Director, EGLE, (Michigan Department of Environment, Great Lakes, and Energy), Lansing, MI.

Chris Holman welcomes back Nicole Noll-Williams, President & CEO, Capital Region Airport Authority, Lansing, MI, to the MBN studio at the airport. Watch Nicole and Chris discuss United’s delayed return

Jeffrey Mosher welcomes back Brad Zaun, Acting Regional Administrator, US SBA – Small Business Administration.

Chris Holman welcomes back Phil Roos, Director, EGLE, (Michigan Department of Environment, Great Lakes, and Energy), Lansing, MI.