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Delta Dental New Trends and Customer Expectations

DDlogoToni Roberts, Vice President of Customer Service and Operations, Delta Dental of Michigan, talks with Chris Holman about new trends and customer expectations in this age of information and technology. Improving customer expectations and using analytics are among the recent trends that offer up the most challenges for Delta Dental.

In Partnership With

Advance. Transforming communities, transforming lives. The return on investment: safe, affordable homes. Healthy communities. Better lives. Cinnaire.

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