Knowledge • News • Insights

In Partnership With

Your questions + our expertise = solutions. Click here to find your solutions. Foster Swift.

How to Use Social Media to Improve Customer Service

finger-1002577_960_720.jpgSocial media expert Kate Snyder, owner of Piper & Gold Public Relations, talks with SBAM Vice President Communications Michael Rogers about three simple online errors every small business owner should avoid, four ways to use messaging to improve customer service, delving into Facebook Reactions, brand lessons of dogs and cats, seven ways Facebook ads can improve your business and the importance of building a social media editorial calendar.

In Partnership With

Capital Area Michigan Works!

What's Hot

Browse by Category

Contact

4100 Capital City Blvd.
P.O. Box 15279
Lansing, MI 48906

© 2016 MICHIGAN BUSINESS NETWORK

Sign Up for Our Newsletter

Get the latest news from MBN right in your inbox

Sign up for our newsletter and never miss a beat.