In recent days, an article on crisis management “What Good Leadership Looks Like During This Pandemic” came out in the Harvard Business Review by Michaela J. Kerrissey, Ph.D, an Assistant Professor of Management in the Department of Health Policy and Management at the Harvard T.H. Chan School of Public Health. and Amy C. Edmondson.In this interview MBN Founder Chris Holman catches up with Michaela to discuss the article.
Click and listen to Dr. Kerrissey and Chris’ full interview below!
Some highlights include how some go to best practices for leaders in normal times need to be set aside in crisis. The focus of this discussion gets to how Dr. Kerrissey distills four lessons for leaders in a novel crisis.
1. Act with urgency.
2. Communicate with transparency.
3. Respond productively to missteps.
4. Engage in constant updating.
For the original article appearing in the Harvard Business Review click here.
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