Jeffrey Mosher welcomes Dave Heisey back for another management training update for the Michigan Business Beat. Together they reviewed one of June’s modules for Crestcom training.
Dave is President of DRH Enterprises, LLC, Grass Lake, MI, and a Crestcom training facilitator in Michigan. His sessions are currently held in Lansing and Ann Arbor, Michigan.
To hear Dave and Jeffrey discuss innovation, click play on the PodCast below.
This month Dave is primarily discussing new module – Accelerate The Way You Innovate.
Many businesses report that while innovation is a competitive necessity, most miss critical growth opportunities and struggle to learn from past mistakes. Steve Shapiro is one of Crestcom‘s newest faculty members, and he is a great speaker and presenter – who also recently participated in Crestcom‘s live Alumni Webinar series. Steve is an innovation expert and thought leader – and his FAST model for innovation is a terrific tool for improving your innovation processes.
FAST is a four step process consisting of FOCUS, ASK, SHIFT and TEST. The shortest definition of these steps are: Innovate where you differentiate, Ask the right questions, Expertise is the enemy of innovation & Don‘t fail, experiment.

Listen to Jeffrey and Dave discuss discuss these innovation concepts in more detail in the recording, and it’s an enlightening approach to improve processes in any business. Listen in to learn more.






