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SBA Hot Topic Tuesday — SBA Hot Topic Tuesday — Inspector General Calls for More Oversight of Nonbank Lenders, LSPs and Agents

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SBA Hot Topic Tuesday — Inspector General Calls for More Oversight of Nonbank Lenders, LSPs and Agents

by Bob Coleman

Founder & Publisher

One of the challenges facing SBA is its oversight of lenders the Inspector General says for 2026.

This is what the OIG concludes:

It is vital that the agency continues to:

  • Enhance oversight of program lenders;
  • Enhance oversight of third-party service providers, including loan agents on whom lenders place significant reliance; and
  • Address emerging issues in a timely manner to reduce risk.

SBA’s Office of Credit Risk Management manages program credit risk on financial assistance portfolios of guaranteed loans that totaled approximately $163 billion as of June 2025. The office monitors lender performance and enforces lending program requirements.

In 2023 and 2024, SBA made significant policy changes to its flagship 7(a) loan program to help expand access to capital for disadvantaged entrepreneurs. The agency lowered underwriting standards and granted mission-driven financial institutions access to the 7(a) loan program as Community Advantage Small Business Lending Companies. In 2025, SBA reversed many of these changes.

The agency has recently issued a moratorium on program expansion and will require existing lenders to meet prudent financial stability standards as a condition of continued participation. SBA’s challenge is to serve entrepreneurs while also mitigating increased risk to its 7(a) loan program.

Many non-bank lenders are not regulated by other federal entities, which means they are primarily regulated and examined by SBA. The agency considers these lenders to be higher risk than those subject to federal regulation and therefore requires greater oversight by SBA’s Office of Credit Risk Management.

The Office of Inspector General (OIG) has conducted prior audit work related to third-party service providers in the 7(a) loan program. In FY 2025, OIG assessed the risk associated with non-bank lenders in the Paycheck Protection Program (PPP), including financial technology companies and service providers.

OIG identified opportunities for SBA to enhance its oversight of non-bank lenders to promote program integrity and reduce financial loss. Specifically:

  • Non-bank PPP lenders originated $14.2 billion in suspected fraudulent loans at a rate more than five times higher than traditional bank lenders.
  • Of the $14.2 billion in suspected fraudulent non-bank PPP loans, over $6.1 billion, or nearly 43 percent, were made by lenders categorized as fintechs and other state-regulated finance companies.
  • Loans involving service providers had a suspected fraud rate more than three times higher than loans made without a service provider.

In addition, OIG has investigative cases that reflect some of the effects non-bank lenders have had on the PPP.

 

SBA has taken steps to mitigate these challenges and has significantly improved its tracking and monitoring of third-party providers in traditional loan programs. OIG will continue to monitor compliance with SBA policies and procedures, as well as corrective actions taken to address noncompliance.

Coleman’s SBA Lender Compensation Survey Portal Open Until 2/10/26

Your SBA lending team is invited to participate in Coleman’s 33rd annual SBA department compensation survey. Although survey participants will remain anonymous, they may submit an email address to receive a complimentary copy of the report for their job description.  

Click on your department below to complete Coleman’s 2025 SBA lender department compensation survey. The survey will close on February 10, 2026.  

2026 Annual SBA Loan Portfolio Servicing Actions: SBA 7(a), 504 and PPP Loans  — Webinar 1/22

Now is the time for your annual assessment of your SBA loan portfolio to protect your institution’s loan guarantees while providing thoughtful, compliant solutions that help your borrowers manage cash flow. Even the best servicing teams can struggle with the complexities of SBA requirements and failure to act at the right time can dramatically increase the risk of costly repairs or even denial of the SBA guaranty.

Join us for this critical 2026 webinar designed specifically for SBA lenders and servicers who want to sharpen their servicing performance, stay compliant with SBA requirements, and reduce portfolio risk.

Learn more and register here

Using Microsoft Copilot for SBA 7(a) Credit Memos: How to Turn Numbers into Narrative — Webinar 1/29

Coleman Report presents a live webinar tailored for Microsoft Copilot users to show SBA professionals exactly how to use Copilot and related AI tools to interpret borrower financial statements, calculate financial ratios, and generate lender-ready cash flow narratives that align with SBA 7(a) underwriting standards.

Whether you are beginning to explore Copilot or already using it to automate parts of underwriting, this session will give you practical knowledge and tools to incorporate Copilot into your SBA credit memo process — efficiently and responsibly.

Learn more and register here

Call for Nominations: Coleman’s 2026 SBA Lender Professional Awards

Nominations are still open for Coleman’s 2026 SBA Lender Professional Awards! These prestigious awards recognize outstanding SBA lending professionals and companies that have made significant contributions to the small business lending community.

Nominate a colleague or yourself to be honored for your exceptional work in SBA lending, and help celebrate the positive impact you or your nominee has had on small businesses across the nation.

Submit Your Nomination Today!

Coleman Certified SBA 7(a) Loan Underwriting 2026 Training

The Coleman SBA 7(a) Certified Underwriter Training Program enters 2026 following a complete rebuild. The structure is redesigned. The curriculum is expanded. Production quality has been elevated. New instructors have been added. Every element is engineered to help SBA credit professionals master the intricate requirements of producing a defensible, banker-ready credit memo.

The urgency for training has never been higher. SBA credit is entering a new regulatory era. Program guidance continues to shift. SBA has eliminated the “do what you do” rule. SBA, regulators, and credit committees now expect a higher standard of risk assessment and clearer, more disciplined explanations supporting credit approval.

Read more and enroll here

PREVIOUS REPORTING

Wichita Falls Banker Sentenced to 4 Years for $500K PPP & EIDL Loan Fraud

Movers & Shakers: Elijiah Gray, Travis Edlund, Michael Burke, & Robert Zazula

A Coleman Conversation: David Parrish

UPCOMING COLEMAN WEBINARS

2026 Annual SBA Loan Portfolio Servicing Actions: SBA 7(a), 504 and PPP Loans — 1/22

Using Microsoft Copilot for SBA 7(a) Credit Memos: How to Turn Numbers into Narrative — 1/29

Underwriting & Closing SBA Business Acquisition Loans — 2/4

UPCOMING COLEMAN MEMBERSHIP CALLS

Coleman Office Hours (for Coleman Premium Members) — January 21, 2026

Topic: TBA

SBA Loan Broker and Lender Table (for NASLB Members) — January 22, 2026

Presenter: Ready Capital

Coleman AI SBA Underwriter Membership (for AI Members) — February 3, 2026

Topic: Using CoPilot to Write the SBA 7(a) Credit Memo

Coleman Report Live! (for Coleman Premium Members) — February 10, 2026

Topic: TBA

LENDING CONFERENCE SCHEDULE 2026

SESBLC – March 18-20, 2026 (Savannah, GA)

Coleman Lender Awards Dinner – March 19, 2026 (Miami, FL)

MALC – April 13-15, 2026 (San Antonio, TX)

National Association of SBA Loan Brokers Summit – April 21, 2026 (Las Vegas, NV)

America West – June 3-5, 2026 (Santa Rosa, CA)

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