Jeffrey Mosher welcomes David Conn, VP of Business Development and Policy at Exceleron, in Baltimore, MD.
The company is headquartered in Dallas, Texas, but serve customers in Michigan.
Hear David and Jeffrey discuss how prepaid utility programs help Michigan businesses and consumers manage rising energy costs & boost efficiency in the SoundCloud podcast shared below:
In their conversation, Jeffrey looked to find out several things from David.
- With Michigan facing significant rate hikes, (from the likes of DTE and Consumers), how can prepaid utility programs help consumers, and businesses better manage rising energy costs?
- From a utility’s perspective, how does a prepay model improve cash flow and reduce delinquency-related expenses?
- What have you seen in other markets that demonstrates the long-term business value of offering prepay options?
- How can prepaid programs drive business-customer engagement and satisfaction while also promoting energy efficiency?
- What barriers—technical, regulatory, or cultural—must utilities overcome to successfully implement prepay solutions?
Exceleron, a platform that works with utilities to provide customers with a prepay program to stay ahead and lower their energy bill costs. Michigan consumers are facing significant increases in their energy bills as DTE Energy and Consumers Energy have proposed rate hikes. DTE Energy has requested a $574.1 million increase, and Consumers Energy is seeking a $436 million increase. Consumers are becoming concerned about how this will impact the affordability of utilities.
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