Measuring & Improving Processes
May 13-15, 2015 

Six Sigma performance is a worthy, albeit expensive, business goal.  Fortunately, it is not an all-or-nothing proposition for your organization.  This seminar will arm you with tools and strategies that are fundamental to Six Sigma and other proven performance improvement methodologies.  You will learn how to 1) Identify customer requirements; 2) Measure process performance; 3) Determine root cause of business challenges; 4) Deploy process improvement strategies. Program Benefits: measure and analyze process performance, construct histograms, control charts and other practical Six Sigma tools, determine what level of quality your process is capable of delivering, identify the root causes that prevent your team from its achieving full potential, evaluate and apply process improvement alternatives and develop results-oriented process improvement solutions. The skills in this seminar can be applied in service, healthcare, finance, banking, retail, utilities, manufacturing and public sector organizations.

Location:
Troy, MI