Seth Gold has received national acclaim for his family business, American Jewelry and Loan, in Detroit, via the hit TV show "Hard Core Pawn." However, he says his most significant lessons in communication have been learned directly from talking to customers in the store. He provides advice for anyone in business about how to develop relationships with customers learned after thousands of hours on the floor of America's most famous pawn shop.
9:00 AM every Monday
Replay: 3:00 PM, 9:00 PM, 3:00 AM
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