Tomas speaks with Forrest Morgeson, director of research and global CSI manager at the American Customer Satisfaction Index (ACSI), they discuss the Global CSI and what it is plus satisfaction trends in the global marketplace.
globalEDGE Business Beat
February 18, 2015 6:30 PM
Tomas speaks with Forrest Morgeson, director of research and global CSI manager at the American Customer Satisfaction Index (ACSI), they discuss the Global CSI and what it is plus satisfaction trends in the global marketplace.