Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with Joe Marr, owner of Sandler Training in Ann Arbor, about setting expectations and managing the sales process in your small business.

Joe Marr has over 20 years of experience organizing, training, coaching and managing sales professionals and sales managers worldwide. In executive sales and training positions in the corporate world, Joe was responsible for the technical and sales fundamentals training of over 1000 sales people worldwide in support of a $110,000,000 business. A native of Ann Arbor, Joe attended EMU Business School.